Randivie Fashion Profile
The Head Designer and Founder Randa Eissa brings her imaginary illusions to reality through her designs. She believes that shoes are not just for walking, bags are not just for carrying belongings. Randivie pieces of arts carry a message from another imaginary world to you.
REFUND POLICY
RANDIVIE EXCHANGE & RETURN POLICY
1. We’re happy to accept returns & exchanges if your order does not meet your expectations, has defects or other non-compliances.
2. If you need to send your item or items back, you have 14 days from the date you received your order to return them. We will collect the items from your home, work or an alternative address for free.
3. Please ensure your items are returned new, unused and in new condition and must be returned in its original branded packaging and dust bags where provided, accompanied by a receipt within 14 days of purchase for exchange or refund.
4. Items on clearance and on sales can not be returned.
5. Gift cards can not be exchanged with cash.
6. Gift Cards and Merchandise Credits can not be replaced if lost.
7. Randivie reserves the right to refuse the return of products with visible signs of use, damaged, or transformed in any way.
8. If you would like to exchange an item, you will need to return it and place a new order.
9. If you wish to return your order, please contact our Customer Service Support to customercare@randivie.com in order to receive all the details for the return. Thank you www.randivie.com
