Currently only accepting payment through PayPal
Unless otherwise specified, I use USPS Mail with tracking or for larger items UPS and/ or FedX Ground Shipping. I upload shipping (and tracking) information within 48 hours of your purchase, most cases same day. Insurance is automatically included on all items shipped and signature may be required on all purchased over $100.00 in value
International Buyers: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Declared value is the final selling price and does not include S&H. I do not mark merchandise values below value or mark items as gifts. Government regulations do not permit this. Items Returned Unclaimed or Refused orders will be refunded for cost of item only, Returned Unclaimed or Refused orders can be charged a 20% restock fee; shipping charges are not refundable
All items are insured. Fragile or breakable items are well wrapped and packaged but in the event any item does arrive broken or damaged in transit, a full refund for that item(s) will be issued after an insurance claim has been filed by the Seller.In the event you have received a damaged item, please contact me within "72" hours of receipt of item(s) These are required steps in order to file a claim:
You must include in the your message the following:
1. Clear photos of the broken/damaged item
2. Clear photos of the shipping box, and packing materials.
3. DO NOT attempt to repair item, this will void any insurance claim
4. DO NOT reship item, this will void any insurance claim
5. DO NOT dispose of any of the packaging to include boxes or packing material, doing so will void any insurance claim
Once I have received your message and photos I will begin a claim with the Shipping Service for you. Please keep the shipped item and packaging materials, as you may be asked to take damaged item and all the materials to your local shipping service for inspection or to relinquish item to them after claim is approved. Once the claim with the shipping service is initiated, please note shipping service can offer repair, replacement or purchase value. Shipping service may require repair quote for damaged item (s) and compensate for that amount only. I will refund approved insurance claim amount once the claim has been processed and approved by shipping service. Please allow 2-10 business days for this process to complete.
All delivery dates both in the USA or Internationally are approximate and can not be guaranteed unless using a guaranteed shipping service. Delays in mail delivery are beyond sellers control and all items ship in 24-48 hours of purchase excluding holidays or weekends with tracking provided. Please allow 2-8 weeks for International Shipments.
Seller is not responsible for lost or stolen packages that show delivered but I am more than happy to assist you. Please Contact your carrier or your nearest post office location. Ask if they have additional information about the package's location. (Have your tracking/delivery confirmation number, or customs label number handy.)
All Items are insured and some items may require signature of purchaser depending on value of item and non secure shipping locations such as apartments, hotels or other.
I do accept returns but on a case by case basis only. Contact me within 3 days of delivery of your item if you have a problem. Returns normally are not accepted for fit issues unless a customer has asked for help with fit and were told the item would fit. In that event, buyer must contact the seller within 3 days of delivery and post mark the return within 7 days of delivery to return the item , shipping costs are non refundable.
For the best possible shopping experience
1. Read the listing, not just the title.
2. Know your measurements and ask for help with fit issues
3. Do not buy for other people. Ask about a gift certificate instead.
4. View all photos carefully
ITEMS RETURNED WITHOUT CONTACTING SELLER FIRST
Unapproved or unauthorized returns will be sent back to you and a refund will not be granted.
Items Returned "Unclaimed", "Refused" or the Buyers error in shipping Address will be refunded for cost of item only and can be charged a 20% restocking fee
International Buyers. EU: You Must contact me within 14 days of delivery and receipt of item. Once return authorization is approved you must Ship items back to me within 14 days of contacting me. Return shipping costs are the responsibility of the purchaser. Once received back in the same condition as when shipped you will receive a full refund. Return shipping costs are the responsibility of the buyer and are not included in the refund. Any packages that are refused or unclaimed in Customs and are returned to me can be charged a 20% restocking fee and the original shipping charges will not be refunded.