A-Z Vintage Profile

PAYMENT POLICY
# Payment Policy for A-Z Vintage

Thank you for shopping at **A-Z Vintage**! To ensure a smooth and secure transaction process, please review our payment policy below.

## 1. Accepted Payment Methods

We accept the following payment methods for your convenience:

- **Credit Cards**:
- Visa
- MasterCard
- American Express
- Discover

- **Digital Wallets**:
- PayPal
- Apple Pay
- Google Pay

- **Gift Cards**: We also accept gift cards issued by **A-Z Vintage**.

## 2. Payment Processing

- All payments are processed securely through our third-party payment processors.
- Your payment information is encrypted and not stored on our servers.

## 3. Order Confirmation

- Once your payment is successfully processed, you will receive an order confirmation email.
- This email will include your order details and a summary of your transaction.

## 4. Payment Issues

If you encounter any issues with your payment, such as:

- Payment declined
- Incorrect billing information

Please contact us at **a-z-services@outlook.com** for assistance. We are here to help resolve any issues promptly.

## 5. Currency

- All prices are listed in **USD** (U.S. Dollars).
- International customers may be subject to currency conversion fees by their bank or payment provider.

## 6. Changes to the Payment Policy

We may update or modify this payment policy at any time. Any changes will be posted on this page, and your continued use of our services will signify your acceptance of the updated policy.

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If you have any questions or need further assistance regarding our payment policy, please reach out to us at **a-z-services@outlook.com**. Thank you for choosing **A-Z Vintage**!

SHIPPING POLICY
# Shipping Policy for A-Z Vintage

Welcome to **A-Z Vintage**! We are committed to providing a seamless shopping experience, and that includes our shipping policies. Please review the information below regarding shipping for your orders.

## 1. Order Processing Time

- **Processing Time**: Orders are typically processed within **1-3 business days** after payment confirmation.
- **Business Days**: Our business days are Monday through Friday, excluding holidays.

## 2. Shipping Methods

We offer several shipping options to meet your needs:

- **Standard Shipping**:
- Delivery time: **5-7 business days**
- Tracking: Available

- **Expedited Shipping**:
- Delivery time: **2-3 business days**
- Tracking: Available

- **International Shipping**:
- Delivery time: Varies by destination
- Tracking: Limited tracking available

## 3. Shipping Rates

- **Domestic Shipping**:
- Standard Shipping: **$5.00** (Free for orders over **$50**)
- Expedited Shipping: **$15.00**

- **International Shipping**:
- Rates calculated at checkout based on destination and package weight.

## 4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order on our website or the carrier's site.

## 5. Delivery Issues

If you experience any issues with your delivery, such as:

- Incorrect address provided
- Package lost in transit
- Package damaged upon arrival

Please contact us at **a-z-services@outlook.com** within **7 days** of the delivery issue so we can assist you promptly.

## 6. Shipping Restrictions

- We currently do not ship to **P.O. Boxes** or **APO/FPO addresses**.
- Certain items may have shipping restrictions based on local regulations.

## 7. Changes to the Shipping Policy

We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and your continued use of our services will signify your acceptance of the updated policy.

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If you have any questions regarding our shipping policy or need assistance, please reach out to us at **a-z-services@outlook.com**. Thank you for choosing **A-Z Vintage**!

REFUND POLICY
# Refund Policy for A-Z Vintage

At **A-Z Vintage**, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied, please review our refund policy below:

## 1. Eligibility for Refunds

- **Return Period**: You may request a refund within **30 days** of receiving your order.
- **Condition of Items**: Items must be returned in their original condition, unused, and in the original packaging.

## 2. Non-Refundable Items

The following items are non-refundable:
- Gift cards
- Downloadable software products
- Items marked as final sale

## 3. How to Request a Refund

To initiate a refund, please follow these steps:

1. **Contact Us**: Email us at **a-z-services@outlook.com** with your order number and a brief explanation of the reason for the refund.
2. **Return Instructions**: We will provide you with the necessary return instructions and a return shipping label if applicable.
3. **Return the Item**: Pack the item securely and ship it back to us within **14 days** of receiving the return instructions.

## 4. Refund Processing Time

- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within **5-10 business days**.

## 5. Exchanges

If you would like to exchange an item for a different size or color, please follow the same return process outlined above. After we receive your returned item, you can place a new order for the desired item.

## 6. Shipping Costs

- **Original Shipping Costs**: Shipping costs are non-refundable.
- **Return Shipping Costs**: You will be responsible for paying for your own return shipping costs unless the return is due to our error (e.g., wrong item sent).

## 7. Changes to the Policy

We may update this refund policy from time to time. Any changes will be posted on this page, and your continued use of our services will signify your acceptance of the modified policy.

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If you have any questions about our refund policy, please feel free to contact us at **a-z-services@outlook.com**. Thank you for shopping with **A-Z Vintage**!