PAYMENT POLICY
All card payments are processed through PayPal. In some situations, a direct bank transfer may be acceptable. All purchases will be shipped after payment clearance.
Seren Collectables will not accept responsibility for any taxes or customs duties imposed by the authorities in your country/region. These are the responsibility of the buyer.
SHIPPING POLICY
All of the products listed in this store are held in and will be shipped from the UK. I do not make any profit on shipping and will endeavour to find the most practical and least expensive way of getting your purchase to you.
REFUND POLICY
In the unlikely event that your purchase does not match the listing description or is damaged/lost during transit, a refund will be issued.
Refund requests must be submitted within seven days of receipt of said item. The item must be returned in its original packaging with the original paperwork.
The buyer is responsible for the cost of, and safe return of said item.
STORE ITEMS